Refund policy
This page is available in English only.
Refunds
Codes are non-refundable once they have been shown to you, because an issued code cannot be un-issued. Delivery is automatic and completes within seconds, so there is rarely a window in which an order can be stopped.
Delivery problems
For delivery issues, an incorrect code, or anything else that does not look right, contact us with your order details so we can find your purchase and resolve the issue quickly:
- Email: capelybusiness@gmail.com
- Discord: Discord
Quote the email address you used at checkout so we can find your order.
Full terms
The Refunds section of our Terms of Service sets out the full rules.